1 Introduction – 77. 2 Arbitration – 79. 2.1 The legal status of arbitration – 80. 2.2 Consent to arbitrate and typologies – 83. 2.3 Transfer to arbitration courts of cases that are pending in state courts – 84. 2.4 The future of arbitration – 85. 3 Civil and Commercial mediation – 86. 4 Assisted negotiation – 89. 5 Procedures for the settlement of over-indebtedness crisis – 91. 6 From A.D.R. to O.D.R. – 94. 6.1 E.U. Regulation No. 524/2013 and the ODR platform – 97. References.